Please read the terms & conditions for the use of www.shopfittingsstore.com.au website. If you have any questions, please contact us and get an advice.
The shopfittingsstore.com.au website is owned and operated by Shop Fittings Store Pty Ltd ABN 26 600 4536 92.
By using or accessing this site you acknowledge that you have read, clearly understood, and agree to be bound by these Terms & Conditions.
Please do not use this site, if you do not completely agree to these Terms & Conditions.
Your use of any information or materials on this website is entirely at your own risk, for which we shall not be liable. It shall be your own responsibility to ensure that any products, services or information available through this website meet your specific requirements.
This website contains material which is owned by or licensed to Shopfittings Store. This material includes, but is not limited to, the design, layout, look, appearance and graphics. Reproduction is prohibited other than in accordance with the copyright notice, which forms part of these terms and conditions
Any order placed by you in the manner described in this site is an offer by you to purchase a particular product or service for the price (including the delivery and other charges) specified on this site at the time you place your order. You acknowledge that, by placing your order, you are agreeing to pay for and accept delivery of the goods ordered unless you ask us to cancel that order, and we send you written confirmation of the cancellation prior to the goods being dispatched to you.
Shopfittings Store may change the prices published on this website at any time. While every effort has been made to ensure the accuracy of prices and information displayed on the Shopfittings Store website, Shopfittings Store reserves the right to accept or reject your offer for any reason, including without limitation, the unavailability of any product, an error in the price or the product description posted on this site, or an error in your order. We may require additional verification or information before accepting any order.
Shopfittings Store aims to include up-to-date pictures and specifications of all of the goods. However, our picture and/or description of the goods may differ from the actual goods. Images are for illustration purposes only, actual product may differ.
Your order and credit card details are safe and secure. All personal and credit card information provided to Shopfittings Store is encoded using Secure Sockets Layer (SSL) technology, an encryption protocol that protects data as it travels over the Internet. Payment must be cleared before the goods are despatched unless you have approved credit facilities with Shopfittings Store.
Shopfittings Store currently accepts PayPal, Visa, MasterCard, American Express, Direct Bank deposit and Cash On Delivery (COD).
Payment processing will not begin until we receive all the information we need.
Where you pay by direct bank deposit you must pay the price payable in Australian dollars as indicated on your Order Confirmation within 7 days from the date that you receive your Order Confirmation.
If a payment is not received within 7 days from the date that you receive your Order Confirmation, Shopfittings Store reserves the right to cancel the transaction.
Where you pay by credit card, PayPal, bank deposit tax invoice will be sent to you via email after your payment has been confirmed. Your tax invoice is your proof of purchase.
Shopfittings Store has the right to change the Courier/freight Company if they deem another courier is more suitable from the one selected by the customer unless otherwise agreed.
Unless otherwise agreed by us, we will deliver your products to the address indicated on your “Order Confirmation”. It is the customer’s responsibility to ensure they can accept all deliveries and provide a signature as proof of delivery if required.
Deliveries by Freight Carriers (pallets, crates or skids) are to a LOADING DOCK ONLY.
A forklift must be made available to unload heavy/bulky products/pallets. In case a forklift is unavailable, a person(s) should be available on site for hand unloads of bulky goods/pallets.
Help is required to unload items over 25kg
It is the customers’ responsibility to ensure they can accept all deliveries in regards to unloading of items such as having access for a delivery truck or having a forklift available if required. In the case of hand unload assistance being required at destination this will be charged to the customer at point of unload.
Part Orders. Shop Fittings Store reserves the right to split and supply orders from any of our warehouses depending upon stock levels at the time of dispatch; this may incur an additional freight charge. All part supply orders will receive email notification including tracking details of the separate consignments.
Re-delivery will incur a re-delivery fee.
Insurance cover stops at point of delivery once unloading commences.
All orders placed through Shopfittings Store website are subject to confirmation and acceptance by Shopfittings Store. We may vary prices in the event of price changes or mistakes on reasonable prior notice to you. If we request payment for increased prices, you may cancel the order by giving notice to Shopfittings Store, which must be received within seven days of the announcement of the increase.
Delivery time takes approximately 1-5 working days from the date payment is received.
With large bulk consignments we will endeavour to deliver your consignment within our standard terms but due to the nature of some goods or in the case of remote location we will inform you of the expected delivery time by e-mail before dispatch.
We reserve the right to adjust shipping charges if the incorrect region for delivery is selected, or if your location is considered remote by the most relevant shipping carrier.
In all cases you will be informed of additional shipping charges before goods are dispatched.
Deliveries by courier/carriers are an all day service between 8.00am-5pm, redelivery will incur a re-delivery fee.
Pre-Delivery Phone Calls. Transport Companies will rarely agree to phone before delivery so we cannot arrange for delivery drivers to phone. As per most transport company Terms and Conditions, drivers are not required to phone preceding deliveries. It is the customer’s responsibility to be available to receive the incoming freight. Instructions involving phone calls before delivery will not be carried out and any additional costs due to redelivery will be at the customer’s expense.
Although every effort is made to ship your Order according to the estimated delivery times provided, estimated ship times may change due to changes in supply or circumstances beyond our control. If your Product has not arrived after the estimated delivery time, please contact us.
Packaging and pallets. Under no circumstances will Shop Fittings Store accept nor be liable for the return and or disposal of any packaging from deliveries. Empty pallets may be accepted for return by prior arrangement with the responsibility being solely that of the returning party.
Shopfittings Store accepts no responsibility for the consequences of incorrect, irresponsible, or reckless use of products. This includes incorrect installation, overloading, and misuse. Any doubts or questions relating to proper use of our products should be directed to Shopfittings Store before purchase.
We endeavour to insure your goods are packed in the appropriate manner to ensure fail safe delivery however it is the buyer’s responsibility to ensure there are no breakages or missing items at the time of delivery. By signing for a delivery you are accepting that the order is complete and intact. If you order is partially shipped (i.e. there are products still to send, a remark will appear in the comments section of the shipping label).
By signing for and accepting a delivery you are acknowledging that the product has arrived in good condition. If the packaging is damaged in any way please inspect the contents prior to signing for it.
In cases where goods appear to have been damaged or broken in transit we advise you to refuse to accept the order and notify us immediately. If possible photograph the consignment immediately and e-mail the details to us. We will subsequently advise the freight company of the issue and will replace or repair any item that has been damaged in transit where required.
All damage claims must be filed with the carrier (if damage is noted at the time of delivery). We will provide you full assistance in the unlikely event.
For warranty claims, please contact us to make appropriate arrangements.
We do not cover freight expenses on warranty claims.
Any re-delivery charges are the responsibility of the customer.
Prior to returning any products you must contact us for authorization.
All returned goods must be unused and in original packaging.
Returned goods (after approval) due to change of mind or incorrectly ordered may incur a restocking fee of up to 20% of the consignment value.
All returns and Breakage notifications must be made within 7 days of original delivery
No exchange of goods or refund on goods will be accepted after one month from date of purchase.
Title to the goods purchased on this site does not pass from Shopfittings Store to you until we have received payment in full for the goods. All risk in the goods passes to you upon delivery.