FAQ

Shopfittings Store delivers Australia-wide to all major cities and regional areas including Sydney, Melbourne, Brisbane, Adelaide, Perth, Hobart, Darwin, and beyond. We ship from our Gold Coast, Sydney, and Melbourne warehouses.

Standard delivery takes approximately 1–5 working days from the date payment is received. For large bulk consignments or remote locations, we will inform you of the expected delivery time by email before dispatch.

Shopfittings Store accepts PayPal, Visa, MasterCard, American Express, Direct Bank Deposit, and Cash on Delivery (COD).

Yes, we can manufacture almost any type of shopfitting or display product to your specifications, from large branded counter displays to small metal hooks. Contact us via email at sales@shopfittingsstore.com.au to discuss your custom requirements.

We currently warehouse over 4000 product lines at our Gold Coast, Sydney, and Melbourne locations, including slatwall panels, gondolas, gridmesh displays, pegboard systems, display hooks, garment racks, mannequins, shopping baskets, and more.

We serve a wide range of industries including fashion retailers, grocery stores, real estate agencies, factory outlets, showrooms, pharmacies, sports stores, and any business requiring professional retail display solutions.

Notification of returns must be made within 30 days of original purchase date. All returned goods must be unused and in original packaging. Prior authorization is required before returning any products. Returns due to change of mind or incorrectly ordered items may incur a restocking fee of up to 20%. 

Yes, we have three physical locations with showrooms in Gold Coast (Molendinar), Melbourne (Tullamarine), and Sydney (Revesby). Our showrooms are open Monday to Friday, 8:00am to 4:00pm. Contact us before visiting to ensure we have the products you want to see in stock.

All our locations are open Monday to Friday from 8:00am to 4:00pm. We are closed on weekends and public holidays.

Yes, we ship bulky items Australia-wide. Deliveries by freight carriers (pallets, crates, or skids) are to a loading dock only. A forklift must be available to unload heavy or bulky products. Assistance is required for unloading items over 25kg.

Yes, we ship selected products to New Zealand. Freight quotes are calculated based on the size, weight, and destination of your order. Contact our team for a customised shipping quote before placing your order.
Email: sales@shopfittingsstore.com.au

Yes. If you find a lower advertised price on the same item from an authorised Australian retailer, we’ll match it to ensure you always receive the best value. Please refer to Price Guarantee Policy for more information.