Featured Questions

What areas does Shopfittings Store deliver to?

Shopfittings Store delivers Australia wide to all major cities and regional areas including Sydney, Melbourne, Brisbane, Adelaide, Perth, Hobart, Darwin, and beyond.

Shop Fittings Store ships from Gold Coast, Sydney, and Melbourne warehouses.


How long does delivery take?

Standard delivery takes approximately 1-5 working days from the date payment is received. For large bulk consignments or remote locations, the store will inform you of the expected delivery time by email before dispatch.


What payment methods do you accept?

Accepted payment methods include PayPal, Visa, MasterCard, American Express, Direct Bank Deposit, and Cash on Pick up.


Do you offer custom manufacturing services?

Yes. Shopfittings Store can manufacture almost any type of shopfitting or display product to your specifications - from large, branded counter displays to small metal hooks. Contact: sales@shopfittingsstore.com.au


How many products do you have in stock?

Shopfittings Store keeps in stock an expansive inventory of more than 4,000 product lines across its Gold Coast, Sydney, and Melbourne warehouses, offering a wide spectrum of retail display solutions - from slatwall panels and gondolas to gridmesh systems, pegboard displays, hooks, garment racks, mannequins, shopping baskets, and many other purpose-built fittings designed to support modern retail environments.


What industries do you serve?

Industries served include fashion retailers, grocery stores, real estate agencies, factory outlets, showrooms, pharmacies, sports stores, and any business needing retail display solutions.


What is your return policy?

Returns must be requested within 30 days of purchase. Items must be unused and in original packaging. Prior authorization is required. Change-of-mind or incorrect orders may incur up to a 20% restocking fee.

Find more information in Terms and Conditions here www.shopfittingsstore.com.au/terms-and-conditions-of-use-3


Do you have physical showrooms I can visit?

Yes, showrooms are located in Gold Coast (Molendinar), Melbourne (Tullamarine), Sydney (Revesby).

Open Monday-Friday, 8:00am-4:00pm

Find more details here: www.shopfittingsstore.com.au/stores


What are your opening hours?

Shopfittings Store locations are open Monday-Friday, 8:00am-4:00pm. Closed weekends and public holidays.


Do you ship bulky items like gondola shelving?

Yes. Bulky items are shipped Australia-wide. Freight carrier deliveries (pallets, crates, skids) go to loading docks only. A forklift is required for heavy items, and assistance is needed for unloading items over 25kg.

Get more information here www.shopfittingsstore.com.au/delivery-1


Faq Sections

General Questions
What areas does Shopfittings Store deliver to?

Shopfittings Store delivers Australia wide to all major cities and regional areas including Sydney, Melbourne, Brisbane, Adelaide, Perth, Hobart, Darwin, and beyond.

Shop Fittings Store ships from Gold Coast, Sydney, and Melbourne warehouses.


How long does delivery take?

Standard delivery takes approximately 1-5 working days from the date payment is received. For large bulk consignments or remote locations, the store will inform you of the expected delivery time by email before dispatch.


What payment methods do you accept?

Accepted payment methods include PayPal, Visa, MasterCard, American Express, Direct Bank Deposit, and Cash on Pick up.


Do you offer custom manufacturing services?

Yes. Shopfittings Store can manufacture almost any type of shopfitting or display product to your specifications - from large, branded counter displays to small metal hooks. Contact: sales@shopfittingsstore.com.au


How many products do you have in stock?

Shopfittings Store keeps in stock an expansive inventory of more than 4,000 product lines across its Gold Coast, Sydney, and Melbourne warehouses, offering a wide spectrum of retail display solutions - from slatwall panels and gondolas to gridmesh systems, pegboard displays, hooks, garment racks, mannequins, shopping baskets, and many other purpose-built fittings designed to support modern retail environments.


What industries do you serve?

Industries served include fashion retailers, grocery stores, real estate agencies, factory outlets, showrooms, pharmacies, sports stores, and any business needing retail display solutions.


What is your return policy?

Returns must be requested within 30 days of purchase. Items must be unused and in original packaging. Prior authorization is required. Change-of-mind or incorrect orders may incur up to a 20% restocking fee.

Find more information in Terms and Conditions here www.shopfittingsstore.com.au/terms-and-conditions-of-use-3


Do you have physical showrooms I can visit?

Yes, showrooms are located in Gold Coast (Molendinar), Melbourne (Tullamarine), Sydney (Revesby).

Open Monday-Friday, 8:00am-4:00pm

Find more details here: www.shopfittingsstore.com.au/stores


What are your opening hours?

Shopfittings Store locations are open Monday-Friday, 8:00am-4:00pm. Closed weekends and public holidays.


Do you have a Privacy Policy?

Yes. You can find our Privacy Policy following the link below

Shop Fittings Privacy Policy


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Wooden Merchandise Displays
What are Wooden Merchandise Displays used for?

Wooden merchandise displays are designed to showcase products in retail stores, gift shops, organic stores, shopping centres, expos, and market stalls. They provide a natural, warm aesthetic that enhances product presentation.


Are the wooden displays made in Australia?

Yes. The entire range of wooden merchandise displays is proudly designed and manufactured in Australia.


What materials are used in these wooden displays?

Most displays are made from durable 9mm and 12mm plywood. Natural knots and patches are allowed on both sides, giving each unit a rustic, authentic look.


Do the wooden displays require tools for assembly?

No. Most units are designed for quick, tool-free assembly. The pieces slide together snugly, making them ideal for markets, pop-ups, and mobile retail setups.


Can I order custom sizes or designs?

Yes. Custom sizing is available for bulk orders, and the team can design a completely unique display to suit your products and branding.


Is custom logo available?

Yes. Custom logo printing or engraving is available (MOQ applies).


How long does dispatch take?

Most wooden displays dispatch within 3–7 days, unless otherwise noted.


Are volume discounts available?

Yes. Discounts apply at quantities of 5, 10, 25 and more units


Can the wooden displays be customised?

Yes. Custom sizes and logo engraving are available for bulk orders.


Is this design protected?

Yes. All wooden display designs are the property of Shop Fittings Store and are protected by copyright.


Delivery Service
What Couriers do you use for delivery?
We use Austrlia Post, Direct Freight, FedEx, Aramex, Followmont, Jets Couriers, Metrans, TFM Express and many others. Shopfittings Store may change the courier or freight company if another carrier is more suitable for your order. If a specific courier has been agreed to in advance, we will honour that arrangement.

Where will my order be delivered?
Orders are delivered to the address shown on your Order Confirmation. Customers must ensure someone is available to receive the delivery and provide a signature if required.

How are pallet, crate or skid deliveries handled?
Freight carrier deliveries (pallets, crates or skids) are made to a loading dock only. A forklift must be available to unload heavy or bulky items.

What if I don’t have a forklift?
If no forklift is available, you must have people onsite to hand‑unload bulky items or pallets. Hand-unload assistance provided by the carrier will incur additional charges payable by the customer.

Do I need to help unload heavy items?
Yes. Any item over 25kg requires assistance at the delivery location. Customers are responsible for ensuring safe access for delivery trucks and unloading equipment.

Can my order be split into multiple shipments?
Yes. Orders may be split and shipped from different warehouses depending on stock levels. Additional freight charges may apply. You will receive email notifications and tracking details for each consignment.

What happens if I miss the delivery?
If the courier needs to return, a re-delivery fee will apply. This fee is charged by the carrier and passed on to the customer.

Is my order insured during delivery?
Insurance coverage applies until the point of delivery. Once unloading begins, insurance no longer applies.

How long does delivery take?
Standard delivery takes 1–5 business days from the date payment is received. Large or bulky consignments, or deliveries to remote areas, may take longer. We will notify you of expected delivery times before dispatch.

Do you ship bulky items like gondola shelving?

Yes. Bulky items are shipped Australia-wide. Freight carrier deliveries (pallets, crates, skids) go to loading docks only. A forklift is required for heavy items, and assistance is needed for unloading items over 25kg.

Get more information here www.shopfittingsstore.com.au/delivery-1


Show More >>
Website Use and Terms
Who owns and operates the Shopfittings Store website?

The website www.shopfittingsstore.com.au is owned and operated by Shop Fittings Store Pty Ltd (ABN 26 600 4536 92).


Do I need to agree to the Terms and Conditions to use the website?

Yes. By accessing or using the website, you confirm that you have read, understood, and agreed to the Terms and Conditions. If you do not agree, please do not use the site.


Who is responsible for ensuring products meet my needs?
You are responsible for ensuring that any products or services meet your specific requirements. Use of the website and its materials is at your own risk.

Can I reproduce content from the website?
No. All content, including design, layout, and graphics, is owned or licensed by Shopfittings Store and cannot be reproduced without permission.

Ordering & Purchasing
How do I place an order?
Orders are placed via the website and constitute an offer to purchase. You agree to pay for and accept delivery unless you cancel before dispatch and receive written confirmation.

Can prices change?
Yes. Prices may change at any time. Shopfittings Store reserves the right to accept or reject orders due to errors or product unavailability.

Are product images accurate?

Images are for illustration purposes only. Actual products may differ in appearance or specifications.


Payment & Security
Is my payment information secure?
Yes. All personal and payment data is encrypted using Secure Sockets Layer (SSL) technology.

What payment methods are accepted?
We accept PayPal, Visa, MasterCard, American Express, Direct Bank Deposit, and Cash on Pick up

When is payment required?
Payment must be cleared before dispatch unless you have approved credit terms. Direct bank deposits must be made within 7 days of receiving your Order Confirmation.

Will I receive a tax invoice?
Yes. A tax invoice will be emailed to you after payment is confirmed. This serves as your proof of purchase.

Returns & Damages
What should I do if my order is damaged or incomplete?

Inspect your delivery before signing. If items are missing or damaged, do not accept the delivery and contact us immediately with photos if possible.

All issues must be reported within 30 days of purchase. No exchanges or refunds will be accepted after one month.


How long do I have to report issues or request returns?
All issues must be reported within 30 days of purchase. No exchanges or refunds will be accepted after one month.

Are freight costs covered for returns or warranty claims?
No. Customers are responsible for freight and any re-delivery charges.

MART Shelving System
What is the MART Shelving System?

MART Shelving System is a premium, high-performance retail display solution that perfectly blends industrial aesthetics with modern functionality. It is designed to create a clean, organized, and high-end shopping experience.

Key Features: Modular Architecture, Minimalist Steel Frame, Premium Timber Shelving, Integrated Wire Mesh Backing and Signage Options, Adjustable Height System

Main Benefits: High Load Capacity, Space Optimization, Professional Presentation, Versatile Branding and Durability

Ideal For: High-end Grocery & Liquor Stores, Fashion & Apparel Boutiques, Showrooms & Concept Stores, Gift Shops & Pharmacies


What is the difference between a Starter Bay and an Add-on Bay?

Starter Bay: A standalone unit with two upright frames. Every new row of shelving must begin with a Starter Bay.

Add-on Bay: This specific unit comes with only one upright frame. It is designed to connect to another MART bay to extend your shelving row, sharing the upright post to save space and cost.


What is the Maximum Load Capacity for MART Shelving?

MART Shelving has High Load Capacity and engineered for commercial use.

The MART system is capable of supporting significant weight (up to 100kg per shelf), making it suitable for everything from light apparel to heavy gourmet grocery items. 

Maximum Load capacity 100kg per shelf or 450kg per single bay or 650kg per double-sided bay


Can I add more MART bays later?

Yes. Because the MART system is modular, you can start with a small setup and continue to add Starter and Add-on Bays as your business grows or your floor layout changes.


General Product Questions
Can I get your products delivered?

Yes. We ship Australia wide. No matter where you are, we will deliver to your door.

Shopfittings Store ships nationwide and has warehouses in Sydney, Melbourne, and the Gold Coast to ensure prompt delivery to all major capital cities and regional areas.


Noosa Wall System
What fittings are compatible with the Noosa Slotted Posts?

The Noosa Slotted Posts are highly versatile and compatible with any standard 40mm pitch fitting. This includes our dedicated Noosa range, our standard Wallstrip fittings, and most third-party 40mm aftermarket fittings.

  • Installation Note: To ensure a perfect fit and a seamless visual alignment, we strongly recommend using only one specific range of fittings per shelving bay. Because minor width discrepancies can occur between different product lines (for example, a 900mm Wallstrip crossbar differs by a few millimetres from a 900mm Noosa crossbar), mixing ranges within a single bay may impact the ease of installation and the final aesthetic.

Can I use glass shelving with the Noosa Wall System?

Yes, the Noosa System is fully adaptable for premium glass shelving. While the system pairs beautifully with our standard 25mm timber shelves, you can easily substitute them for glass to create a more transparent, high-end look. To do this safely, simply pair our 300mm Noosa Shelf Brackets with our specialized friction pads or shelf clips. This ensures the glass remains securely in place without slipping.


What type of display arms and hooks fit the Noosa Crossbars

Our standard 12mm Noosa Crossbars are designed to accommodate a wide variety of merchandising accessories to suit your specific inventory. They perfectly fit our 300mm straight arms, 6-ball waterfall arms (ideal for staggered garment displays), and our heavy-duty 5mm wire crossbar hooks (available in 100mm and 150mm lengths). Whether you are hanging lightweight fashion accessories or heavier retail goods, these attachments sit securely on the crossbar to provide a robust, professional display.


How is the Noosa Wall System mounted or installed?

The Noosa System is engineered for ultimate design flexibility, offering three distinct installation methods to suit your retail or residential space:

  • Direct-to-Wall Mount: Posts are secured directly to the wall using standard hardware, with the slots and fittings facing forward for a classic, accessible display.
  • Concealed Wall Mount: Using our specialized wall-mounting brackets, the posts are positioned so that the fittings face inward. This clever configuration hides the hardware slots from direct view, creating an ultra-clean, seamless finish.
  • Floor-to-Ceiling Mount: For maximum versatility and dramatic visual impact, the system can be anchored between the floor and ceiling. This is ideal for window displays, central floor partitions, or spaces where wall mounting isn't viable.

Noosa Shelving System
What is the difference between a Starter Bay and an Add-On Bay?

When building your Noosa Freestanding Display, a Starter Bay includes two vertical upright posts to create an independent, standalone unit. An Add-On Bay includes only one vertical post, designed to link directly onto an existing Starter Bay to extend your shelving run continuously. You require a starter bay for each additional row of shelves.


What are the Noosa "VISION" Modular Systems?

Our Noosa VISION products (Visions 1 through 8) are pre-designed, ready-to-order shelving and racking configurations. Instead of buying individual components, these packages combine our freestanding bays, timber shelves, crossbars, and storage cabinets into professionally styled layouts. They are completely adaptable and can be easily reconfigured as your retail or home storage needs evolve. 


What is the MART Shelving System, and how does it relate to Noosa?

The MART Shelving System is our heavy-duty, commercial alternative. It features robust steel frames and a 50x50mm steel wire mesh backing for added stability and product security. Like the standard Noosa line, the MART system utilizes a 40mm pitch slotted upright, allowing you to seamlessly integrate standard 40mm pitch shelving and crossbar accessories.


Slatwall Panels
Do the Slatwall Panels come with Aluminum T-Extrusions?

All of our standard slatwall panels come complete with aluminum T-extrusions included in the price. These metal inserts slide into the routed MDF grooves to significantly increase the load-bearing capacity of the panel and protect the edges from chipping. We also offer colored extrusions (like black or white) if you want to customize the look of your display, which can be selected on specific panel listings or purchased separately.


Freight and pickups for slatwall panels

Full-size slatwall panels (2400x1200mm) are highly fragile during freight transport if shipped individually. To prevent transport damage, we enforce a strict minimum of 3 panels for delivery orders. The larger Slatwall panels can be swapped out for the smaller 1200x1200 panel pairs which can be shipped induvidually and cost the same. Further, there is no minimum quantity for local click-and-collect orders. You can arrange pickup for a single panel from any of our dispatch warehouses, including our Gold Coast facility in Molendinar, as well as our Sydney and Melbourne locations.


How do I install slatwall panels so the seams aren't visible?

Our full-size 2400x1200mm panels feature 11 full grooves, plus a specialized "half-groove" along one of the 2400mm edges. When installing panels vertically (one stacked above the other), you simply butt the two half-grooves together and slide a single Aluminum T-Extrusion into the newly formed full slot. This completely hides the join, giving the appearance of one massive, continuous wall. Please note: You may need to purchase one extra extrusion per join to achieve this.


How do I install slatwall panels?

Installing slatwall panels securely is straightforward but requires anchoring them directly to your wall studs to ensure maximum weight capacity. We recommend using a spirit level to ensure your base panel is perfectly straight. To keep the finish looking clean and professional, drill your countersunk screws directly through the aluminum T-extrusions . This ensures maximum strength and that the the screw heads remain completely hidden once your hooks and products are displayed. If you are stacking panels to cover a high wall, simply butt the two factory "half-grooves" together and slide a single aluminum extrusion into the slot to create a flawless, invisible seam. If you need a vertical 1200w x 2400h panel you can get a 120x120 pair of slatwall panels. 


How are bulky slatwall orders delivered, and do I need a forklift?

Full-size slatwall panels (2400x1200mm) are classified as oversized, bulky freight and are shipped on large pallets. Standard commercial delivery rates assume you have a forklift on-site to safely unload the goods. If your location does not have a forklift and you require a truck equipped with a tailgate lift, or if you need the driver to assist with manual hand-unloading, a custom freight quote is required prior to checkout. Please contact our team before placing your order so we can arrange the correct specialized courier service and provide you with an accurate shipping cost.

Please note: 1200x1200 panels are not typically classified as oversized items and can be shipped freely.


Do you sell discounted or clearance slatwall panels

Yes, we frequently offer clearance slatwall panels with minor to significant damage up 50% off the standard retail price. Because our inventory of discounted 2400x1200mm sheets changes constantly in both color and available sizes, we recommend contacting our team directly to find out what is currently in stock. Please note that all discounted and damaged panels are strictly local pick-up only from our warehouses and must be inspected in person before finalizing your purchase.

Perfect for any Installations that need custom sized panels.